The regulator introduced the IPO guidelines for the insurance sector which will help insurers plan their capital raising strategies. More capital would mean more investment in technology leading to higher quality of customer service and more investment towards product development. As the companies who are going for an IPO will have to mandatorily disclose a record of policyholder protection and pendency of complaints for the last 5 years, we will see a lot of work by all companies in this area leading to improved health of the overall sector and routing out of issues such as mis-selling.
